Archer Realty is a full service real estate company that aims to achieve the highest results for their clients. By leveraging LookOut Software’s unique customization capabilities, Archer is able to exceed their own expectations of professional client management, which includes buildings, building owners, units, and of course, current and potential tenants.
Challenges
Archer Realty needed a software package that would allow them to manage their clients, prospects, building owners, buildings, and the units within those buildings. They needed a client management software solution that is easy for their non-sales people to use. Their old off-the-shelf CRM software had limitations, and could not save all their data in one place. What’s even worse? Their sales people didn’t like using the old CRM software because it wasn’t as functional.
Our Approach
Archer Realty needed a CRM solution that can be integrated with their existing systems, is customizable, and one that would allow them to add new modules as their needs grow. They knew they needed to upgrade their CRM system but did not know what solutions were available for real estate specifically. When the vice president of Archer Realty contacted Lookout Software, we provided them with a CRM solution that was very affordable, functional, easy to use, and of course, customized specifically to their needs. In addition, they are able to have all their data stored in one place which makes it easy for everyone in the company to find what they are looking for.
Results
Archer Realty has been using the new CRM system developed by LookOut Software for more than a year. The minor investment in a customized CRM solution has paid off as it has saved Archer Realty from having to hire another office assistant. Archer Realty admit that they cannot get along without LookOutCRM. This is an indication that they are very happy with our software.
