What we believe – We believe that Less is More. We believe that your technology should mirror your relationship methods and that it should be configurable and personalize-able to reflect what you do on a daily basis.

We believe in organic growth with long term commitments. We plant, fertilize, water, nurture, prune and watch our clients reap bountiful harvests. We believe in continual improvement and in “always learning” from our environment. We believe our customers should be self-sufficient. We know that of the 94% of Relationship Management systems that fail to realize the benefits that were embarked upon, most could have had a different outcome.

How we came to know this – We have trained 1,000s of relationship managers in the sales, marketing, and public relations fields over the last 20 years. We have built over 25 relationship management software solutions, both custom and generic, for Fortune 500s and small, local companies. We gleaned knowledge from all of our client’s successes and challenges, and have folded those into our philosophy – and from there into our relationship management solution designs.

Why SharePoint – Microsoft SharePoint represents the best platform to bring our design philosophy to light. It’s everywhere, (over 100,000,000 installs); it’s free in many cases; it’s flexible; IT people love it because they understand how to make it work; our relationship management solution gets installed behind your firewalls, and your security infrastructure, but is still web based – accessible from any internet connected computer or mobile phone within your control. Its Microsoft’s “next big thing” as SharePoint is becoming the collaboration backbone for multitudes of organizations – large and small.

How we help achieve success – We don’t sell software — we sell success. We have several success support programs — all geared to meet and support our client’s degree of time and expertise.

Some Thinking Required – To be successful in your organization, you need to work smarter, not harder. Part of our shared success is helping you think about what your success looks like to you. Things we’d like you to be thinking about:

• What problem(s) are we trying to solve?
• What are we trying to manage?
• Who needs to use this system?
• How do they need to use it?
• Where will they be using it?
• What do we want to do with the information collected?
• Where do we want to be when we complete this?
• What’s our End Vision?
• Are we prepared for this journey?
• What do we need to do to prepare for this journey?

Our technology can be configured to reflect the answers to your questions. It’s how we help you achieve your success.

Some Assembly Required – Like your organization, you know what you’re good at and you “stick to your knitting”. So do we. We work with a number of selected and trusted partners to extend your ability to manage your relationships with Mobile access, Enhanced Reporting, Business Intelligence Layers and automation options — adding the necessary value when you need it. We have also built our own plug and play solutions such as an Outlook Plug-In; Web Services Connector – (connecting to external data sources), and Data Importer.

We can help you define your sales process and data marketing campaigns. We can help you manage your documents and build out a personalized CRM Template, and provide custom solutions for your specific business processes – as and when you need it.

TCO – Total Cost of Ownership – any solution has both hard and soft numbers attached to it. The TCO of our SharePoint CRM solution is surprisingly low as you already have SharePoint installed. Your IT department already knows how to manipulate and configure SharePoint – we’ll teach them what they need to know about our solution. We do all of our support virtually, so no expensive consulting/support engagements, or any related travel bills. Your software assurance fees ensure you have all of our latest upgrades and features.

However the best, we saved for last. With the use of SharePoint, we supply a server based license – which gives you an unlimited number of users for our one time license fee

What Else We Do – LookOut Software’s DNA is building elegant, simple to use and click-efficient relationship management technology solutions. We also market a Corporate Communications Relationship Management System, a Stakeholder & Issue Relationship Management System, a Lead Generation Management System, and from time to time engage in certain consulting and custom development contracts.

Where We’re Going – LookOut is a global company with clients and partners around the world. We attend a number of major industry trade shows; are currently expanding in Europe, Africa and Asia.