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Back in early 1997, our two founders
created Client Connect Plus as a reseller of contact
management software. This organization was built around
providing all sorts of businesses with Maximizer consulting,
training, technical support and integration services. In that
capacity, CCPLUS worked with hundreds of businesses in Canada
and the USA helping them reach their contact management goals
using Maximizer and MaxExchange.
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However, it became clear that the Maximizer solution had
its limitations, so a new group was created as MaXintegration
Technologies. The focus of MaXintegration was twofold: (1)
provide integration services between Maximizer and other data
structures and (2) source, market and support other contact
management initiatives from multiple developers and
vendors. |
| MaXintegration launched into an evolutionary first
step for this group's foray into software development
and became the proving ground for alternative approaches
to the more general concept of early "CRM". |
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| The global search for a software product that
provided the best of Windows and the WEB; Reporting and
Automation; Scalability and Simplicity took them to
Europe, Australia, South Africa and across North America
but clearly, no one vendor had the ultimate CRM solution
that satisfied the MaXintegration founders, their
consultants, technicians or trainers.
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| The only systems to match their expectations were far
beyond the average small/medium size company in terms of
complexity and price. |
| At the same time, the power of the Internet was becoming
much more the accepted norm and a viable source to provide a
business framework. |
| Seeing the need spreading across our great land, the
MaXintegration group determined to develop their own software
offering. |
| By 2003, the concept and design of LookOut as a Web based
application (and later a Windows application and Overlay to
the WEB) was born. LookOut was so named because it was felt
that CRM software should alert users to "look out" for certain
issues and circumstances so that they could act upon that
information. |
| At first there was a strong bias to the sales and
marketing arena but the evolutionary process pulled LookOut in
other directions such as customized operations management
systems, specialized sales process systems and significant
accounting and business software integration to name a
few. |
| Today LookOut Software specializes in SharePoint
Relationship Management Software and a variety of Industry
vertical offerings. |
For more information on MaXintegration see www.maxintegration.com and for LookOut call
us at 1 877-922 4357 or email info@lookout-software.com.
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